Brands, services, platforms and people
Hire Well by Career Calling

Templates

Four templates to download and adapt: Word to edit, PDF to print, plain text for anything else. Free for your own business.

Position description

What the job is for, what it involves and who it reports to.

Use this to agree what the job is before you advertise. It also becomes the basis of the job ad, the interview questions and the probation review.

Word (37 KB) PDF (5 KB) Plain text

See what is inside

About the position

  • Position title:
  • Business name:
  • Location and work arrangement (on site, hybrid or remote):
  • Reports to:
  • Employment type (full-time, part-time, casual or fixed term):
  • Hours and days:
  • Award or agreement that applies, and classification:
  • Pay:

Purpose of the role

In two or three sentences, why does this job exist and what difference does it make?

  • Purpose:

Key responsibilities

List five to eight main duties, most important first. Describe the work, not the person.

  • Responsibility 1:
  • Responsibility 2:
  • Responsibility 3:
  • Responsibility 4:
  • Responsibility 5:

Must-haves

Only what the job truly needs from day one, such as a licence the law requires or a skill there is no time to teach.

  • Must-have 1:
  • Must-have 2:
  • Must-have 3:

Nice-to-haves

Skills or experience that would help but can be learned on the job.

  • Nice-to-have 1:
  • Nice-to-have 2:

Physical and other requirements

Describe any physical tasks factually (for example, "lifting boxes up to 15 kg" or "standing for most of a shift"), any checks the role needs, and any travel.

  • Requirements:

Approval

  • Prepared by:
  • Date:
  • Reviewed with the employee on:

Offer letter outline

The points a written offer usually covers, as a checklist.

An outline of what to cover when you offer someone a job in writing. It is not a contract and not legal wording.

Get advice. Get advice before you send an offer or contract. An offer and an employment contract have legal effect, and the right terms depend on the award or agreement, the type of employment and your business. Talk to an employment lawyer, your industry association or the Fair Work Ombudsman. This outline is general information, not legal advice.

Word (37 KB) PDF (3 KB) Plain text

See what is inside

The basics

  • The person's name and the position title
  • Start date, place of work and who they report to
  • Employment type: full-time, part-time, casual or fixed term (and the end date for a fixed term)
  • Hours of work, or how hours are set for part-time and casual work

Pay and conditions

  • The award or agreement that applies, and the classification
  • Pay rate, how often they are paid, and that super is paid on top where it applies
  • Any allowances, penalty rates or overtime arrangements
  • Leave, by reference to the National Employment Standards and any award or agreement
  • Probation period, if you use one, and how it will be reviewed

What comes with the offer

  • The Fair Work Information Statement
  • The Casual Employment Information Statement, for a casual employee
  • The Fixed Term Contract Information Statement, for a fixed term contract
  • The position description
  • Any workplace policies they need to read
  • Any conditions of the offer, such as a right to work check or a licence check

Accepting the offer

  • How to accept and by when
  • Who to contact with questions
  • A place for both of you to sign and date

Probation review

A structured conversation at the end of a probation period.

Use this for a fair, documented conversation before the probation period ends. Regular check-ins beforehand mean nothing here should be a surprise.

Get advice. If you are thinking of not confirming someone's employment, get advice first. Employees keep their entitlements during probation, including notice. See Fair Work's probation and unfair dismissal pages.

Word (37 KB) PDF (4 KB) Plain text

See what is inside

Details

  • Employee name:
  • Position:
  • Start date:
  • Probation end date:
  • Reviewed by:
  • Review date:

How the role is going

For each main responsibility in the position description, note what is going well and what needs work. Use examples.

  • Responsibility 1, comments:
  • Responsibility 2, comments:
  • Responsibility 3, comments:

Working with others and the workplace

Teamwork, communication, reliability, and following safety and workplace procedures.

  • Comments:

The employee's view

What has gone well? What has been hard? What support or training would help?

  • Employee comments:

Outcome

  • Employment confirmed
  • Probation extended, if the contract allows it, to (date) with these goals:
  • Employment not confirmed (get advice before this conversation)
  • Agreed actions and support:

Signatures

  • Employee signature and date:
  • Manager signature and date:

Exit checklist

Everything to finish when someone leaves.

A checklist for when an employee resigns or their employment ends, so final pay, records and access are handled properly.

Get advice. Final pay rules come from the National Employment Standards and the award or agreement. Check Fair Work's final pay page, and get advice if employment is ending because of performance, conduct or redundancy.

Word (37 KB) PDF (3 KB) Plain text

See what is inside

Notice

  • Resignation or termination confirmed in writing, with the last day of work
  • Notice period checked against the contract, award or agreement and the National Employment Standards
  • Handover plan agreed for their work

Final pay

  • Outstanding wages and any amounts owed for the notice period
  • Unused annual leave paid out, including leave loading where it applies (Fair Work: sick and carer's leave is not paid out)
  • Any payment in lieu of notice, redundancy pay or long service leave that applies
  • Super paid on final earnings where it applies
  • Final pay slip given, and final pay made by the date required
  • Payroll updated so the person is finalised

Property and access

  • Keys, cards, equipment, uniform and documents returned
  • Computer, email and system access removed on the last day
  • Shared passwords changed
  • Their personal belongings returned

Records and goodbye

  • Employment records kept as the law requires
  • Exit conversation offered: what worked, what could be better
  • Team and customers told who will look after their work
  • A thank you and a proper farewell

Also useful

The Fair Work Ombudsman publishes free templates (opens another site), including letters for probation and a job advertisement template (opens another site). The Small Business Fair Dismissal Code (opens another site) includes a checklist for small business employers, and Fair Work explains what final pay includes (opens another site).