Data Breach Response

Last updated: 8 November 2026

1. What a data breach is

A data breach happens when personal information is lost, or accessed or disclosed without authorisation.

2. What we do

Contain: stop the breach and secure the system as quickly as we can.

Assess: work out what information was involved, whose it was and the likely harm.

Notify: if the breach is likely to cause serious harm, we notify the people affected and the Office of the Australian Information Commissioner, as the Notifiable Data Breaches scheme requires.

Review: find the cause and fix it so it does not happen again.

3. Keeping risk low

Hire Well collects only what it needs. The tools keep your work in your own browser, the site stores no uploaded files, and access to enquiries is limited to authorised staff.

4. Report a concern

If you think your information has been affected, contact us straight away.

Contact

Phone 1800 266 160 or email info@caqa.com.au. See also Complaints and Feedback.