Data Retention Policy

Last updated: 8 November 2026

1. What this covers

This policy explains how long Hire Well keeps the personal information it receives through its forms.

2. What we keep and for how long

Enquiries: kept while we deal with them and for up to two years afterwards for our records, then deleted, unless the enquiry leads to an agreement that requires longer records.

Newsletter subscriptions: kept until you unsubscribe, then removed.

Web server logs: kept for a short period for security and troubleshooting, then deleted.

Work you do in the tools is kept only in your browser and never reaches us, so we hold nothing to delete.

3. Backups

Our database is backed up nightly and backups are kept for 14 days, after which deleted records no longer exist in any backup.

4. Asking us to delete

You can ask us to delete your information at any time by calling or emailing us.

Contact

Phone 1800 266 160 or email info@caqa.com.au. See also Complaints and Feedback.