Privacy Policy

Last updated: 8 November 2026

1. About this policy

This Privacy Policy explains how Hire Well by Career Calling (hirewell.careercalling.com.au), part of CAQA Groups and operated by Career Calling International Pty Ltd (ABN 53 162 651 238), handles personal information. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

The job ad writer, interview guide builder and onboarding checklists: nothing. What you type is kept in your own browser's local storage and is never sent to us.

Template downloads: nothing. Downloading a template does not ask for any details.

Enquiries: your name, email address, optional phone number and organisation, the role or roles you are hiring for, location, timing and your message. If you add your job ad draft to an enquiry, we receive that text too.

Newsletter: your optional name and your email address.

3. How we use it

We use personal information only for the purpose it was given: to reply to your enquiry or to send the newsletter you asked for.

For a bigger hires enquiry, and only if you tick the box agreeing to it, we pass your enquiry to CAQA Recruitment, part of CAQA Groups, so it can contact you about your hire.

We do not sell personal information, and we do not use it for advertising.

4. Information about candidates

Please do not send us details of job candidates. The interview guide and scoring sheet are designed to be printed and filled in by hand, and nothing about candidates is stored on this site.

5. Tracking and cookies

This site does not use analytics, advertising or tracking scripts, and does not set cookies. See Cookies and local storage.

6. Storage and security

Enquiries and subscriptions are stored in this site's own database on a server in our hosting environment, reached over an encrypted connection. Access is limited to authorised staff. Like most websites, our web server keeps standard access logs, including internet addresses, for security and troubleshooting.

7. How long we keep it

We keep enquiries while we deal with them and for our records, in line with our Data Retention Policy. Newsletter subscribers can unsubscribe at any time.

8. Access, correction and deletion

You can ask us to access, correct or delete personal information we hold about you by calling or emailing us.

9. Complaints

If you have a concern about how we handled personal information, contact us first and we will respond. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (opens another site).

Contact

Phone 1800 266 160 or email info@caqa.com.au. See also Complaints and Feedback.